Information collected
The contact form collects your name, email address and message. Telephone number and postcode are optional. Please avoid sensitive information, passwords and payment details.
Cloudflare, the website hosting, delivery and security service, may process technical and security logs. These can include IP addresses, browser details, requests and security events.
How enquiry information is used
Information is used to respond to your requested enquiry, consider the work described, maintain related correspondence and protect the website.
Submissions are recorded in Doxa, the internal enquiry system, for handling and review. Your agreement would be sought before sharing enquiry details with a contractor. Sending the form does not authorise that sharing.
Supporting services
Google Cloud hosts the enquiry form service. Cloudflare supports website hosting, delivery and security. SMTP2GO provides email delivery, and Google Workspace supports email correspondence.
Some service providers may process information outside the UK. Applicable transfer arrangements depend on the provider and processing involved.
Keeping information
Enquiry details and correspondence are kept while relevant to your enquiry, the resulting relationship or legal requirements. The period depends on those needs, rather than a fixed retention period.
Cookies and fonts
No additional analytics scripts have been added to this website’s code. Cloudflare Web Analytics is configured at the hosting level. Cloudflare may use essential security cookies. Fonts are self-hosted.
Your rights
Depending on the circumstances and applicable requirements, you may request access to your information, correction, erasure or restriction, or object to processing.
Use the contact form for privacy questions or requests. Include enough information to identify your enquiry, without sending identity documents in the initial message.
You can also raise a concern with the Information Commissioner’s Office, the UK data protection regulator.